Distance Sales Agreement | Windua

DISTANCE SALES AGREEMENT

ARTICLE 1 – PARTIES

1.1. SELLER INFORMATION:
Title: TECHTO ENERJİ SİSTEMLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ (Hereinafter referred to as "SELLER" or "Windua")
Address: Çalı mah. Yaylacık yolu (410) cad. No: 16/Z-1 Nilüfer/BURSA / TURKEY
Phone: +90 545 105 0550
E-mail: bilgi@windua.com
Mersis No: 0833094487500001

1.2. BUYER INFORMATION:
The person who becomes a member of the shopping site or places an order. The contact information entered during the order is used. (Hereinafter referred to as "BUYER")

ARTICLE 2 – SUBJECT

The subject of this agreement is to determine the rights and obligations of the parties in accordance with the Law on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of the product whose qualifications and sales price are specified below, which the BUYER has ordered electronically from the www.windua.com website belonging to the SELLER.

ARTICLE 3 – PRODUCT AND PRICE

The type, quantity, brand/model, color, and sales price (including all taxes) of the product consist of the information at the time the order is finalized by the BUYER and sent to the BUYER's e-mail address as an invoice.

ARTICLE 4 – GENERAL PROVISIONS

4.1. The BUYER declares that they have read the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product on the website and have given the necessary confirmation electronically.

4.2. The product subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the legal 30-day period.

4.3. IMPORTANT: If any damage (crushing, breaking, tearing, etc.) is detected in the cargo package during delivery, the BUYER must have the cargo officer prepare a "Damage Assessment Report" and must not accept the product. The SELLER cannot be held responsible for damaged products for which no report is kept.

4.4. For products requiring technical installation such as wind turbines and solar panels; if the installation is carried out by unauthorized persons or contrary to the user manual, the product may be out of warranty coverage.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason within 14 (fourteen) days from the delivery of the product to them or the person/organization at the address indicated.

To exercise the right of withdrawal:

The product must not be installed, used, and must not have lost its resalable quality.
It must be sent complete with its original box, packaging, and accessories, if any.
Notification must be made to the SELLER via e-mail or phone.

ARTICLE 6 – EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal cannot be exercised for products prepared in line with the BUYER's requests or clearly personal needs, which are not suitable for return due to their nature, or products that have been assembled/installed (screwed, connected to electricity) by the BUYER.

ARTICLE 7 – COMPETENT COURT

In the implementation of this agreement, Consumer Arbitration Committees and Consumer Courts in the SELLER's settlement area (BURSA / TURKEY) are authorized up to the value declared by the Ministry of Trade. For international sales, the laws of the Republic of Turkey shall apply.